Source note · Genesys Cloud CX routing and Architect flows
The default in-queue flow cannot be deleted, and its name and description cannot be edited.
Checked 2026-09-24
You cannot delete the default in-queue flow or edit the name or description of the default in-queue flow.
- Vendor
- Genesys
- Product
- Genesys Cloud CX Architect
- Subsystem
- in-queue flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- In-queue flows overview — Genesys · tier 2 current vendor documentation · In-queue flows overview: default in-queue flow paragraph
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX routing and Architect flows: source note genesys-cloud-routing-default-inqueue-fixed. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-routing-default-inqueue-fixed
BibTeX
@misc{warmtransfer-claim-genesys-cloud-routing-default-inqueue-fixed,
title = {Genesys Cloud CX routing and Architect flows: source note genesys-cloud-routing-default-inqueue-fixed},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-routing-default-inqueue-fixed},
note = {Source note genesys-cloud-routing-default-inqueue-fixed, checked 2026-09-24}
}