The Agents Evaluation Summary view is opened from Analytics Workspace, filters by date, user attributes and only the most recent published form name, and can be exported.
Checked 2026-10-02
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- analytics
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Agents Evaluation Summary view — Genesys · tier 2 current vendor documentation · Agents Evaluation Summary view, navigation, filters and export
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up quality evaluation forms and policies in Genesys Cloud: source note genesys-cloud-quality-evaluation-setup-eval-summary-view. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-quality-evaluation-setup-eval-summary-view
BibTeX
@misc{warmtransfer-claim-genesys-cloud-quality-evaluation-setup-eval-summary-view,
title = {Setting up quality evaluation forms and policies in Genesys Cloud: source note genesys-cloud-quality-evaluation-setup-eval-summary-view},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-quality-evaluation-setup-eval-summary-view},
note = {Source note genesys-cloud-quality-evaluation-setup-eval-summary-view, checked 2026-10-02}
}