Genesys deprecated TLS_RSA_WITH_AES_256_CBC_SHA256 and TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 for BYOC Cloud TLS on 24 March 2025 and marks the ECDHE AES-GCM suites as NIST-preferred.

Checked 2026-09-30

Vendor
Genesys
Product
Genesys Cloud CX
Subsystem
BYOC Cloud TLS
Deployment
multi-tenant
Region
not restricted
Release range
from 2025-03-24
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-tls-ciphers-deprecated. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-tls-ciphers-deprecated

BibTeX

@misc{warmtransfer-claim-genesys-cloud-byoc-setup-tls-ciphers-deprecated,
  title  = {Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-tls-ciphers-deprecated},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-tls-ciphers-deprecated},
  note   = {Source note genesys-cloud-byoc-setup-tls-ciphers-deprecated, checked 2026-09-30}
}

Read in context