SIP Servers or Proxies lists the servers to which all outgoing requests are sent regardless of destination; BYOC Carrier and BYOC PBX trunks choose among them randomly, Premises trunks by priority with failover.
Checked 2026-09-30
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- external trunks
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- External trunk settings — Genesys · tier 2 current vendor documentation · External trunk settings, Outbound > SIP Servers or Proxies
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-sip-servers-proxies. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-sip-servers-proxies
BibTeX
@misc{warmtransfer-claim-genesys-cloud-byoc-setup-sip-servers-proxies,
title = {Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-sip-servers-proxies},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-sip-servers-proxies},
note = {Source note genesys-cloud-byoc-setup-sip-servers-proxies, checked 2026-09-30}
}