A BYOC Premises connection uses a Genesys Cloud Edge, whereas BYOC Cloud provides cloud-based carrier connections without a premises Edge.
Checked 2026-09-30
A premises-based connection uses a Genesys Cloud Edge.
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- telephony connection options
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- About BYOC — Genesys · tier 2 current vendor documentation · About BYOC, BYOC Premises and BYOC Cloud descriptions
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-premises-uses-edge. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-premises-uses-edge
BibTeX
@misc{warmtransfer-claim-genesys-cloud-byoc-setup-premises-uses-edge,
title = {Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-premises-uses-edge},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-premises-uses-edge},
note = {Source note genesys-cloud-byoc-setup-premises-uses-edge, checked 2026-09-30}
}