On external trunks, Genesys Cloud digest authentication applies to outbound requests only; inbound digest is a phone-trunk feature.
Checked 2026-09-30
External trunks have digest authentication for outbound.
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- external trunks authentication
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Enable digest authentication — Genesys · tier 2 current vendor documentation · Enable digest authentication, External trunks and Phone trunks sections
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-digest-outbound-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-digest-outbound-only
BibTeX
@misc{warmtransfer-claim-genesys-cloud-byoc-setup-digest-outbound-only,
title = {Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-digest-outbound-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-digest-outbound-only},
note = {Source note genesys-cloud-byoc-setup-digest-outbound-only, checked 2026-09-30}
}