Source note · Troubleshooting Genesys Cloud BYOC trunks
To see trunk status, go to Telephony > Trunks and use the External Trunks tab: hover over the status icon for a summary, or select the trunk and click Status to list the Edges, network interfaces and connection status.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud
- Subsystem
- trunk status
- Deployment
- multi-tenant, hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Get trunk status information — Genesys · tier 2 current vendor documentation · Trunks page procedure (summary detail and full detail)
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Genesys Cloud BYOC trunks: source note genesys-byoc-troubleshooting-status-view. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-byoc-troubleshooting-status-view
BibTeX
@misc{warmtransfer-claim-genesys-byoc-troubleshooting-status-view,
title = {Troubleshooting Genesys Cloud BYOC trunks: source note genesys-byoc-troubleshooting-status-view},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-byoc-troubleshooting-status-view},
note = {Source note genesys-byoc-troubleshooting-status-view, checked 2026-09-25}
}