Genesys Cloud trunk status indicators are: Up and running, Working partially, Error or down, Disabled (all Edges using the trunk out of service), Unknown and Managed (managed by your provider).

Checked 2026-09-25

Vendor
Genesys
Product
Genesys Cloud
Subsystem
trunk status
Deployment
multi-tenant, hybrid
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Troubleshooting Genesys Cloud BYOC trunks: source note genesys-byoc-troubleshooting-status-indicators. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-byoc-troubleshooting-status-indicators

BibTeX

@misc{warmtransfer-claim-genesys-byoc-troubleshooting-status-indicators,
  title  = {Troubleshooting Genesys Cloud BYOC trunks: source note genesys-byoc-troubleshooting-status-indicators},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/genesys-byoc-troubleshooting-status-indicators},
  note   = {Source note genesys-byoc-troubleshooting-status-indicators, checked 2026-09-25}
}

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