The default in-queue call flow is not published automatically; it must be published before it will handle calls waiting in queue.

Checked 2026-09-25

The default in-queue flow is not automatically published
Vendor
Genesys
Product
Genesys Cloud Architect
Subsystem
in-queue flows
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Genesys Cloud Architect flows: source note genesys-architect-flows-inqueue-default-not-published. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-architect-flows-inqueue-default-not-published

BibTeX

@misc{warmtransfer-claim-genesys-architect-flows-inqueue-default-not-published,
  title  = {Genesys Cloud Architect flows: source note genesys-architect-flows-inqueue-default-not-published},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/genesys-architect-flows-inqueue-default-not-published},
  note   = {Source note genesys-architect-flows-inqueue-default-not-published, checked 2026-09-25}
}

Read in context