Data actions in a call flow time out after 60 seconds by default, and an administrator can set the timeout anywhere from 1 to 60 seconds.

Checked 2026-09-25

Data actions in a call flow default to 60 seconds.
Vendor
Genesys
Product
Genesys Cloud data actions
Subsystem
data actions
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Genesys Cloud Architect flows: source note genesys-architect-flows-da-timeout-call-flow. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-architect-flows-da-timeout-call-flow

BibTeX

@misc{warmtransfer-claim-genesys-architect-flows-da-timeout-call-flow,
  title  = {Genesys Cloud Architect flows: source note genesys-architect-flows-da-timeout-call-flow},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/genesys-architect-flows-da-timeout-call-flow},
  note   = {Source note genesys-architect-flows-da-timeout-call-flow, checked 2026-09-25}
}

Read in context