Source note · GDPR for contact centers and call recording
Where processing rests on legitimate interests or public task, GDPR Article 21(1) lets the data subject object, after which the controller must stop unless it shows compelling legitimate grounds or needs the data for legal claims.
Checked 2026-10-01
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- lawful-basis
- Deployment
- multi-tenant, on-premises
- Region
- eu-eea
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Regulation (EU) 2016/679 (General Data Protection Regulation) - Original (As adopted by EU) — The National Archives (legislation.gov.uk) · tier 1 standards and regulators · Article 21(1)
Cite this note
APA
WarmTransfer. (2026, October 1). GDPR for contact centers and call recording: source note gdpr-contact-center-objection-legit-interests. WarmTransfer. https://warmtransfer.net/knowledge/claims/gdpr-contact-center-objection-legit-interests
BibTeX
@misc{warmtransfer-claim-gdpr-contact-center-objection-legit-interests,
title = {GDPR for contact centers and call recording: source note gdpr-contact-center-objection-legit-interests},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/gdpr-contact-center-objection-legit-interests},
note = {Source note gdpr-contact-center-objection-legit-interests, checked 2026-10-01}
}