Source note · GDPR for contact centers and call recording
The Article 13 notice must state how long the data will be stored or, if that is not possible, the criteria used to determine that period.
Checked 2026-10-01
the period for which the personal data will be stored, or if that is not possible, the criteria used to determine that period
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- notice
- Deployment
- multi-tenant, on-premises
- Region
- eu-eea
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Regulation (EU) 2016/679 (General Data Protection Regulation) - Original (As adopted by EU) — The National Archives (legislation.gov.uk) · tier 1 standards and regulators · Article 13(2)(a)
Cite this note
APA
WarmTransfer. (2026, October 1). GDPR for contact centers and call recording: source note gdpr-contact-center-notice-retention-period. WarmTransfer. https://warmtransfer.net/knowledge/claims/gdpr-contact-center-notice-retention-period
BibTeX
@misc{warmtransfer-claim-gdpr-contact-center-notice-retention-period,
title = {GDPR for contact centers and call recording: source note gdpr-contact-center-notice-retention-period},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/gdpr-contact-center-notice-retention-period},
note = {Source note gdpr-contact-center-notice-retention-period, checked 2026-10-01}
}