Source note · GDPR for contact centers and call recording
GDPR Article 6(1) permits processing of personal data only where at least one of six lawful bases applies: consent, contract, legal obligation, vital interests, public task, or legitimate interests.
Checked 2026-10-01
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- lawful-basis
- Deployment
- multi-tenant, on-premises
- Region
- eu-eea
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Regulation (EU) 2016/679 (General Data Protection Regulation) - Original (As adopted by EU) — The National Archives (legislation.gov.uk) · tier 1 standards and regulators · Article 6(1), points (a) to (f)
Cite this note
APA
WarmTransfer. (2026, October 1). GDPR for contact centers and call recording: source note gdpr-contact-center-lawful-bases-six. WarmTransfer. https://warmtransfer.net/knowledge/claims/gdpr-contact-center-lawful-bases-six
BibTeX
@misc{warmtransfer-claim-gdpr-contact-center-lawful-bases-six,
title = {GDPR for contact centers and call recording: source note gdpr-contact-center-lawful-bases-six},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/gdpr-contact-center-lawful-bases-six},
note = {Source note gdpr-contact-center-lawful-bases-six, checked 2026-10-01}
}