Source note · GDPR for contact centers and call recording
Under ICO guidance for the UK GDPR, if the organisation asks the requester for clarification the one-month subject access time limit pauses and resumes the day after the clarification is received.
Checked 2026-10-01
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- data-subject-rights
- Deployment
- multi-tenant, on-premises
- Region
- uk
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- A guide to subject access — Information Commissioner's Office (UK) · tier 1 standards and regulators · section on time limits and clarification
Cite this note
APA
WarmTransfer. (2026, October 1). GDPR for contact centers and call recording: source note gdpr-contact-center-ico-sar-stop-the-clock. WarmTransfer. https://warmtransfer.net/knowledge/claims/gdpr-contact-center-ico-sar-stop-the-clock
BibTeX
@misc{warmtransfer-claim-gdpr-contact-center-ico-sar-stop-the-clock,
title = {GDPR for contact centers and call recording: source note gdpr-contact-center-ico-sar-stop-the-clock},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/gdpr-contact-center-ico-sar-stop-the-clock},
note = {Source note gdpr-contact-center-ico-sar-stop-the-clock, checked 2026-10-01}
}