Source note · GDPR for contact centers and call recording
ICO guidance states that organisations must make a reasonable and proportionate search to answer a subject access request but need not run searches that are unreasonable or disproportionate.
Checked 2026-10-01
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- data-subject-rights
- Deployment
- multi-tenant, on-premises
- Region
- uk
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- A guide to subject access — Information Commissioner's Office (UK) · tier 1 standards and regulators · section on searching for information
Cite this note
APA
WarmTransfer. (2026, October 1). GDPR for contact centers and call recording: source note gdpr-contact-center-ico-sar-proportionate-search. WarmTransfer. https://warmtransfer.net/knowledge/claims/gdpr-contact-center-ico-sar-proportionate-search
BibTeX
@misc{warmtransfer-claim-gdpr-contact-center-ico-sar-proportionate-search,
title = {GDPR for contact centers and call recording: source note gdpr-contact-center-ico-sar-proportionate-search},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/gdpr-contact-center-ico-sar-proportionate-search},
note = {Source note gdpr-contact-center-ico-sar-proportionate-search, checked 2026-10-01}
}