Source note · GDPR for contact centers and call recording
The CNIL page states that call recordings may be kept for at most six months.
Checked 2026-10-01
les enregistrements peuvent être conservés jusqu'à six mois au maximum
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- retention
- Deployment
- multi-tenant, on-premises
- Region
- fr
- Release range
- published 2009; marked obsolete
- Checked
- 2026-10-01
Sources
- L'écoute et l'enregistrement des appels sur le lieu de travail — Commission nationale de l'informatique et des libertés (CNIL) · tier 1 standards and regulators · section 'Quelles garanties pour la vie privée ?'
Cite this note
APA
WarmTransfer. (2026, October 1). GDPR for contact centers and call recording: source note gdpr-contact-center-cnil-retention-six-months. WarmTransfer. https://warmtransfer.net/knowledge/claims/gdpr-contact-center-cnil-retention-six-months
BibTeX
@misc{warmtransfer-claim-gdpr-contact-center-cnil-retention-six-months,
title = {GDPR for contact centers and call recording: source note gdpr-contact-center-cnil-retention-six-months},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/gdpr-contact-center-cnil-retention-six-months},
note = {Source note gdpr-contact-center-cnil-retention-six-months, checked 2026-10-01}
}