The Start Media Stream activity streams live caller and agent voice media out of the call, and the article states no destination, protocol, authentication, encryption or payload description for it.

Checked 2026-09-05

The Start Media Stream activity is used to enable streaming of voice media from active call conversations between a caller and an agent.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Start Media Stream activity
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Checked
2026-09-05

Sources

Cite this note

APA

WarmTransfer. (2026, September 5). Which Flow Designer activities can send customer data outside the platform: source note flowgress-start-media-stream-undocumented. WarmTransfer. https://warmtransfer.net/knowledge/claims/flowgress-start-media-stream-undocumented

BibTeX

@misc{warmtransfer-claim-flowgress-start-media-stream-undocumented,
  title  = {Which Flow Designer activities can send customer data outside the platform: source note flowgress-start-media-stream-undocumented},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/flowgress-start-media-stream-undocumented},
  note   = {Source note flowgress-start-media-stream-undocumented, checked 2026-09-05}
}

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