The Start Media Stream activity streams live caller and agent voice media out of the call, and the article states no destination, protocol, authentication, encryption or payload description for it.
fact · verified 2026-09-05
The Start Media Stream activity is used to enable streaming of voice media from active call conversations between a caller and an agent.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Start Media Stream activity
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Activities in Voice > Start Media Stream, complete section
Cite this claim
APA
WarmTransfer. (2026, September 5). Which Flow Designer activities can send customer data outside the platform: claim flowgress-start-media-stream-undocumented. WarmTransfer. https://warmtransfer.net/knowledge/claims/flowgress-start-media-stream-undocumented
BibTeX
@misc{warmtransfer-claim-flowgress-start-media-stream-undocumented,
title = {Which Flow Designer activities can send customer data outside the platform: claim flowgress-start-media-stream-undocumented},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/flowgress-start-media-stream-undocumented},
note = {Claim flowgress-start-media-stream-undocumented, verified 2026-09-05}
}