Screen Pop sends flow variables to a free-text external URL by opening it in the agent's browser, with no connector, no credential and no domain restriction described.
fact · verified 2026-09-05
Screen Pop URL - Enter the URL of the intended website, such as http://www.salesforce.com.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Screen Pop activity
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Screen Pop step 3, URL Settings and Screen Pop URL
Cite this claim
APA
WarmTransfer. (2026, September 5). Which Flow Designer activities can send customer data outside the platform: claim flowgress-screen-pop-browser-issued. WarmTransfer. https://warmtransfer.net/knowledge/claims/flowgress-screen-pop-browser-issued
BibTeX
@misc{warmtransfer-claim-flowgress-screen-pop-browser-issued,
title = {Which Flow Designer activities can send customer data outside the platform: claim flowgress-screen-pop-browser-issued},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/flowgress-screen-pop-browser-issued},
note = {Claim flowgress-screen-pop-browser-issued, verified 2026-09-05}
}