Flow decryption applies only to calls initiated after the flow is published, so an investigator cannot enable it and then read what a flow sent before that point.
Checked 2026-09-05
Flow decryption applies only to calls initiated after you publish the flow.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Debug flows > Decrypt flow logs
Cite this note
APA
WarmTransfer. (2026, September 5). Which Flow Designer activities can send customer data outside the platform: source note flowgress-decryption-only-after-publish. WarmTransfer. https://warmtransfer.net/knowledge/claims/flowgress-decryption-only-after-publish
BibTeX
@misc{warmtransfer-claim-flowgress-decryption-only-after-publish,
title = {Which Flow Designer activities can send customer data outside the platform: source note flowgress-decryption-only-after-publish},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/flowgress-decryption-only-after-publish},
note = {Source note flowgress-decryption-only-after-publish, checked 2026-09-05}
}