The BRE Request activity arrives with the caller's phone number already configured as a query parameter, so a flow author must actively delete it to stop it being sent.
fact · verified 2026-09-05
ANI - Contains the originating phone number of the call. This is a default parameter that you can edit or delete, based on the rules configuration in the BRE. A sample value for ANI is {{NewContact.ANI}}
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- BRE Request activity
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · BRE Request step 3, ANI
Cite this claim
APA
WarmTransfer. (2026, September 5). Which Flow Designer activities can send customer data outside the platform: claim flowgress-bre-ani-default-parameter. WarmTransfer. https://warmtransfer.net/knowledge/claims/flowgress-bre-ani-default-parameter
BibTeX
@misc{warmtransfer-claim-flowgress-bre-ani-default-parameter,
title = {Which Flow Designer activities can send customer data outside the platform: claim flowgress-bre-ani-default-parameter},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/flowgress-bre-ani-default-parameter},
note = {Claim flowgress-bre-ani-default-parameter, verified 2026-09-05}
}