Five9 warns that agents running many browser tabs besides Five9 need adequate RAM or session disconnects could occur; it lists 8 GB minimum and 16 GB recommended.
Checked 2026-10-02
If agents run multiple applications (tabs) in the browser in addition to Five9 applications, ensure that each computer has adequate RAM, or session disconnects could occur.
- Vendor
- Five9
- Product
- Five9 Agent Desktop Plus
- Subsystem
- workstations
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Workstation Requirements for Web-Based Applications — Five9 · tier 2 current vendor documentation · Workstation Requirements for Web-Based Applications; hardware tables and note
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Five9 softphone and station connection problems: source note five9-softphone-troubleshooting-ram-session-disconnects. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-softphone-troubleshooting-ram-session-disconnects
BibTeX
@misc{warmtransfer-claim-five9-softphone-troubleshooting-ram-session-disconnects,
title = {Troubleshooting Five9 softphone and station connection problems: source note five9-softphone-troubleshooting-ram-session-disconnects},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-softphone-troubleshooting-ram-session-disconnects},
note = {Source note five9-softphone-troubleshooting-ram-session-disconnects, checked 2026-10-02}
}