Five9 VCC applies DiffServ markings to SIP and RTP packets for VoIP calls leaving Five9 toward the customer or provider network.
Checked 2026-10-02
Five9 VCC marks the SIP and RTP network packets for VoIP calls that are leaving Five9 destined for the customer or provider network.
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- QoS
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Five9 Quality of Service (QoS) Features — Five9 · tier 2 current vendor documentation · Five9 Quality of Service (QoS) Features; body
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Five9 softphone and station connection problems: source note five9-softphone-troubleshooting-qos-five9-marks-egress. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-softphone-troubleshooting-qos-five9-marks-egress
BibTeX
@misc{warmtransfer-claim-five9-softphone-troubleshooting-qos-five9-marks-egress,
title = {Troubleshooting Five9 softphone and station connection problems: source note five9-softphone-troubleshooting-qos-five9-marks-egress},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-softphone-troubleshooting-qos-five9-marks-egress},
note = {Source note five9-softphone-troubleshooting-qos-five9-marks-egress, checked 2026-10-02}
}