Source note · Five9 routing and campaign model
Vertical List Dialing tries every available number for one contact record before moving on to the next record, with the goal of reaching each contact as soon as possible.
Checked 2026-09-24
The goal is to reach each contact as soon as possible.
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- list-management
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Using Vertical List Dialing — Five9 · tier 2 current vendor documentation · Using Vertical List Dialing (page body)
Cite this note
APA
WarmTransfer. (2026, September 24). Five9 routing and campaign model: source note five9-routing-vertical-order. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-routing-vertical-order
BibTeX
@misc{warmtransfer-claim-five9-routing-vertical-order,
title = {Five9 routing and campaign model: source note five9-routing-vertical-order},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-routing-vertical-order},
note = {Source note five9-routing-vertical-order, checked 2026-09-24}
}