Source note · Five9 routing and campaign model
In the Five9 IVR Skill Transfer module, call priority runs from 1 (lowest) to 100 (highest), and the module's default priority setting is Increase By: 10. Higher-priority calls are answered first.
Checked 2026-09-24
Amount, from 1 (lowest) to 100 (highest)
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Skill Transfer Module — Five9 · tier 2 current vendor documentation · Priority Tab
Cite this note
APA
WarmTransfer. (2026, September 24). Five9 routing and campaign model: source note five9-routing-skill-transfer-priority. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-routing-skill-transfer-priority
BibTeX
@misc{warmtransfer-claim-five9-routing-skill-transfer-priority,
title = {Five9 routing and campaign model: source note five9-routing-skill-transfer-priority},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-routing-skill-transfer-priority},
note = {Source note five9-routing-skill-transfer-priority, checked 2026-09-24}
}