Source note · Five9 routing and campaign model
Five9's ratio example gives three campaigns with ratios 60, 50 and 20 about 46, 39 and 15 percent of dialing attempts. Each campaign's share is its ratio divided by the sum of the ratios.
Checked 2026-09-24
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- outbound-dialer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Configuring Campaign Ratio — Five9 · tier 2 current vendor documentation · Configuring Campaign Ratio (worked example)
Cite this note
APA
WarmTransfer. (2026, September 24). Five9 routing and campaign model: source note five9-routing-ratio-proportional-share. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-routing-ratio-proportional-share
BibTeX
@misc{warmtransfer-claim-five9-routing-ratio-proportional-share,
title = {Five9 routing and campaign model: source note five9-routing-ratio-proportional-share},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-routing-ratio-proportional-share},
note = {Source note five9-routing-ratio-proportional-share, checked 2026-09-24}
}