Source note · Five9 routing and campaign model
The default maximum queue time for Five9 outbound campaign calls is one second. Five9 states that the FCC maximum for dialed calls is two seconds.
Checked 2026-09-24
Maximum value allowed by the FCC for dialed calls = two seconds.
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- outbound-compliance
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Outbound Campaign General Properties — Five9 · tier 2 current vendor documentation · Setting the Maximum Queue Time for Campaign Calls
Cite this note
APA
WarmTransfer. (2026, September 24). Five9 routing and campaign model: source note five9-routing-outbound-max-queue-1s. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-routing-outbound-max-queue-1s
BibTeX
@misc{warmtransfer-claim-five9-routing-outbound-max-queue-1s,
title = {Five9 routing and campaign model: source note five9-routing-outbound-max-queue-1s},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-routing-outbound-max-queue-1s},
note = {Source note five9-routing-outbound-max-queue-1s, checked 2026-09-24}
}