Source note · Five9 routing and campaign model
Five9 offers three list dialing methods for outbound and autodial campaigns: Vertical List Dialing, List Penetration Dialing and Extended Dialing Strategy. None of them is available in Preview mode.
Checked 2026-09-24
The dialing method defines how the dialer processes contact records in the dialing lists assigned to the campaign.
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- list-management
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Configuring the List Dialing Mode for Outbound and Autodial Campaigns — Five9 · tier 2 current vendor documentation · Configuring the List Dialing Mode for Outbound and Autodial Campaigns (page body)
Cite this note
APA
WarmTransfer. (2026, September 24). Five9 routing and campaign model: source note five9-routing-list-dialing-methods. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-routing-list-dialing-methods
BibTeX
@misc{warmtransfer-claim-five9-routing-list-dialing-methods,
title = {Five9 routing and campaign model: source note five9-routing-list-dialing-methods},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-routing-list-dialing-methods},
note = {Source note five9-routing-list-dialing-methods, checked 2026-09-24}
}