Under 47 CFR 64.1200(a)(7), a call is abandoned if it is not connected to a live sales representative within two seconds of the called person's completed greeting.

Checked 2026-09-24

Vendor
not restricted
Product
not restricted
Subsystem
outbound-compliance
Deployment
any
Region
us
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Five9 routing and campaign model: source note five9-routing-fcc-abandon-definition. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-routing-fcc-abandon-definition

BibTeX

@misc{warmtransfer-claim-five9-routing-fcc-abandon-definition,
  title  = {Five9 routing and campaign model: source note five9-routing-fcc-abandon-definition},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/five9-routing-fcc-abandon-definition},
  note   = {Source note five9-routing-fcc-abandon-definition, checked 2026-09-24}
}

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