Five9 applies the DNC list to every campaign by default. The option to ignore the DNC list for a campaign is not enabled on domains by default.

Checked 2026-09-24

The system uses the DNC list in every campaign by default.
Vendor
Five9
Product
Five9 Virtual Contact Center
Subsystem
outbound-compliance
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Five9 routing and campaign model: source note five9-routing-dnc-default. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-routing-dnc-default

BibTeX

@misc{warmtransfer-claim-five9-routing-dnc-default,
  title  = {Five9 routing and campaign model: source note five9-routing-dnc-default},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/five9-routing-dnc-default},
  note   = {Source note five9-routing-dnc-default, checked 2026-09-24}
}

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