Source note · Setting up a Five9 inbound campaign

For toll-free numbers the customer owns, Five9 says to have the carrier forward calls to a DID number provided by Five9 and add that DID to the campaign, or alternatively to move the toll-free numbers to Five9 through the RESPORG process by contacting the account manager.

Checked 2026-09-30

Vendor: Five9
Product: Five9 Virtual Contact Center
Subsystem: DNIS
Deployment: cloud
Region: not restricted
Release range: current as of 2026-09-30
Checked: 2026-09-30

Sources

Configuring DNIS for Inbound Campaigns (Campaign Admin) — Five9 · tier 2 current vendor documentation · Forwarding Calls to a Five9 Inbound Campaign

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-tollfree-forward. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-tollfree-forward

BibTeX

@misc{warmtransfer-claim-five9-inbound-campaign-setup-tollfree-forward,
  title  = {Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-tollfree-forward},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-tollfree-forward},
  note   = {Source note five9-inbound-campaign-setup-tollfree-forward, checked 2026-09-30}
}

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