Stopping a campaign normally (right-click > Stop <campaign name> > Yes) lets active interactions finish and begins no new ones, while Force <campaign name> to stop disconnects all active calls; in both cases the status changes to Not Running.

Checked 2026-09-30

Vendor
Five9
Product
Five9 Virtual Contact Center
Subsystem
campaign lifecycle
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-stop-modes. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-stop-modes

BibTeX

@misc{warmtransfer-claim-five9-inbound-campaign-setup-stop-modes,
  title  = {Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-stop-modes},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-stop-modes},
  note   = {Source note five9-inbound-campaign-setup-stop-modes, checked 2026-09-30}
}

Read in context