Source note · Setting up a Five9 inbound campaign
A Skill Transfer module can transfer calls to a skill or personal voicemail box when the maximum queue time expires or when the caller presses a configured digit.
Checked 2026-09-30
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- IVR Skill Transfer module
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Skill Transfer Module — Five9 · tier 2 current vendor documentation · General Tab > On queue timeout expiration; On digit receiving; Voicemail Box
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-st-voicemail. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-st-voicemail
BibTeX
@misc{warmtransfer-claim-five9-inbound-campaign-setup-st-voicemail,
title = {Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-st-voicemail},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-st-voicemail},
note = {Source note five9-inbound-campaign-setup-st-voicemail, checked 2026-09-30}
}