Cisco tells agents to ensure their phone is ready to receive calls before signing in to Agent Desktop.

Checked 2026-09-24

Ensure that your phone is ready to receive calls.
Vendor
Cisco
Product
Webex Contact Center Agent Desktop
Subsystem
sign-in
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Moving from Cisco Finesse to Webex Contact Center Agent Desktop: source note finesse-to-webex-cc-agent-desktop-wx-phone-ready. WarmTransfer. https://warmtransfer.net/knowledge/claims/finesse-to-webex-cc-agent-desktop-wx-phone-ready

BibTeX

@misc{warmtransfer-claim-finesse-to-webex-cc-agent-desktop-wx-phone-ready,
  title  = {Moving from Cisco Finesse to Webex Contact Center Agent Desktop: source note finesse-to-webex-cc-agent-desktop-wx-phone-ready},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/finesse-to-webex-cc-agent-desktop-wx-phone-ready},
  note   = {Source note finesse-to-webex-cc-agent-desktop-wx-phone-ready, checked 2026-09-24}
}

Read in context