After signing in to the Finesse 12.6(2) desktop the agent's status is set to Not Ready.
Checked 2026-09-24
You are signed in to the Cisco Finesse desktop and your status is set to Not Ready.
- Vendor
- Cisco
- Product
- Cisco Finesse
- Subsystem
- agent states
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Finesse 12.6(2)
- Checked
- 2026-09-24
Sources
- Cisco Finesse Agent and Supervisor Desktop User Guide, Release 12.6(2) - Common Tasks — Cisco Systems · tier 2 current vendor documentation · Common Tasks, Sign In to Cisco Finesse Desktop, result
Cite this note
APA
WarmTransfer. (2026, September 24). Moving from Cisco Finesse to Webex Contact Center Agent Desktop: source note finesse-to-webex-cc-agent-desktop-fin-default-not-ready. WarmTransfer. https://warmtransfer.net/knowledge/claims/finesse-to-webex-cc-agent-desktop-fin-default-not-ready
BibTeX
@misc{warmtransfer-claim-finesse-to-webex-cc-agent-desktop-fin-default-not-ready,
title = {Moving from Cisco Finesse to Webex Contact Center Agent Desktop: source note finesse-to-webex-cc-agent-desktop-fin-default-not-ready},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/finesse-to-webex-cc-agent-desktop-fin-default-not-ready},
note = {Source note finesse-to-webex-cc-agent-desktop-fin-default-not-ready, checked 2026-09-24}
}