Claim record · The Webex Contact Center Flow Designer activity set
A Recording Control activity uses a Boolean flow variable that overrides the recording policy set at tenant, queue and schedule level, in both directions.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- flow-control
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Recording Control activity
Cite this claim
APA
WarmTransfer. (2026, September 5). The Webex Contact Center Flow Designer activity set: claim fdact-recording-control-overrides-policy. WarmTransfer. https://warmtransfer.net/knowledge/claims/fdact-recording-control-overrides-policy
BibTeX
@misc{warmtransfer-claim-fdact-recording-control-overrides-policy,
title = {The Webex Contact Center Flow Designer activity set: claim fdact-recording-control-overrides-policy},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/fdact-recording-control-overrides-policy},
note = {Claim fdact-recording-control-overrides-policy, verified 2026-09-05}
}