The Record activity's own documentation states that the recorded file is unencrypted and warns against recording anything sensitive.

fact · verified 2026-09-05

Vendor
Cisco
Product
Webex Contact Center
Subsystem
flow-control
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.60
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). The Webex Contact Center Flow Designer activity set: claim fdact-record-file-unencrypted. WarmTransfer. https://warmtransfer.net/knowledge/claims/fdact-record-file-unencrypted

BibTeX

@misc{warmtransfer-claim-fdact-record-file-unencrypted,
  title  = {The Webex Contact Center Flow Designer activity set: claim fdact-record-file-unencrypted},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/fdact-record-file-unencrypted},
  note   = {Claim fdact-record-file-unencrypted, verified 2026-09-05}
}

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