The activity set uses at least 5 different label conventions for the same idea of an outcome: Success and Failure on one activity onSuccess and onError on another Handled and Escalated and Error on a third Errored on its successor and True and False on the branching activities.

field report · Checked 2026-09-15

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Flow Designer
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-15
Status
field report
Checked
2026-09-15

Sources

Cite this note

APA

WarmTransfer. (2026, September 15). Webex Contact Center Flow Designer architecture: source note fdact-outcome-labels-are-not-a-vocabulary. WarmTransfer. https://warmtransfer.net/knowledge/claims/fdact-outcome-labels-are-not-a-vocabulary

BibTeX

@misc{warmtransfer-claim-fdact-outcome-labels-are-not-a-vocabulary,
  title  = {Webex Contact Center Flow Designer architecture: source note fdact-outcome-labels-are-not-a-vocabulary},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/fdact-outcome-labels-are-not-a-vocabulary},
  note   = {Source note fdact-outcome-labels-are-not-a-vocabulary, checked 2026-09-15}
}

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