Get Queue Info is the only contact handling activity with 3 named outcome branches: Success Insufficient Information Flow and Failure.

fact · verified 2026-09-15

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Flow Designer
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-15
Status
fact
Confidence
0.90
Verified
2026-09-15

Sources

Cite this claim

APA

WarmTransfer. (2026, September 15). The Webex Contact Center Flow Designer activity set: claim fdact-get-queue-info-has-three-named-outcomes. WarmTransfer. https://warmtransfer.net/knowledge/claims/fdact-get-queue-info-has-three-named-outcomes

BibTeX

@misc{warmtransfer-claim-fdact-get-queue-info-has-three-named-outcomes,
  title  = {The Webex Contact Center Flow Designer activity set: claim fdact-get-queue-info-has-three-named-outcomes},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/fdact-get-queue-info-has-three-named-outcomes},
  note   = {Claim fdact-get-queue-info-has-three-named-outcomes, verified 2026-09-15}
}

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