A flow variable marked agent editable lets the agent change its value during the interaction and the system passes the change back to the flow.

fact · verified 2026-09-15

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Flow Designer
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-15
Status
fact
Confidence
0.90
Verified
2026-09-15

Sources

Cite this claim

APA

WarmTransfer. (2026, September 15). The Webex Contact Center Flow Designer activity set: claim fdact-agent-edits-flow-back-into-the-flow. WarmTransfer. https://warmtransfer.net/knowledge/claims/fdact-agent-edits-flow-back-into-the-flow

BibTeX

@misc{warmtransfer-claim-fdact-agent-edits-flow-back-into-the-flow,
  title  = {The Webex Contact Center Flow Designer activity set: claim fdact-agent-edits-flow-back-into-the-flow},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/fdact-agent-edits-flow-back-into-the-flow},
  note   = {Claim fdact-agent-edits-flow-back-into-the-flow, verified 2026-09-15}
}

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