For fax, Cisco recommends the ATA 191 Multiplatform line use G.711u (USA) or G.711a (elsewhere) as preferred codec with Use pref. codec only set to Yes, and silence suppression and echo cancellation off.

Checked 2026-10-02

Vendor
Cisco
Product
Cisco ATA 191 Multiplatform
Subsystem
fax settings
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting fax over IP failures: source note fax-over-ip-troubleshooting-ata-mpp-g711-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/fax-over-ip-troubleshooting-ata-mpp-g711-only

BibTeX

@misc{warmtransfer-claim-fax-over-ip-troubleshooting-ata-mpp-g711-only,
  title  = {Troubleshooting fax over IP failures: source note fax-over-ip-troubleshooting-ata-mpp-g711-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/fax-over-ip-troubleshooting-ata-mpp-g711-only},
  note   = {Source note fax-over-ip-troubleshooting-ata-mpp-g711-only, checked 2026-10-02}
}

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