Source note · Troubleshooting Expressway Mobile and Remote Access
_cisco-uds SRV records must not be resolvable outside the internal network or Jabber will not start MRA negotiation through the Expressway-E.
Checked 2026-10-01
Ensure that the cisco-uds SRV records are NOT resolvable outside of the internal network, otherwise the Jabber client will not start MRA negotiation via the Expressway-E.
- Vendor
- Cisco
- Product
- Cisco Expressway
- Subsystem
- dns-srv
- Deployment
- on-premises
- Region
- not restricted
- Release range
- X15.2 documentation
- Checked
- 2026-10-01
Sources
- Mobile and Remote Access Through Cisco Expressway Deployment Guide (X15.2) - MRA Requirements and Prerequisites — Cisco Systems · tier 2 current vendor documentation · DNS Records > Local DNS (Internal Domains)
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting Expressway Mobile and Remote Access: source note expressway-mra-troubleshooting-cisco-uds-not-external. WarmTransfer. https://warmtransfer.net/knowledge/claims/expressway-mra-troubleshooting-cisco-uds-not-external
BibTeX
@misc{warmtransfer-claim-expressway-mra-troubleshooting-cisco-uds-not-external,
title = {Troubleshooting Expressway Mobile and Remote Access: source note expressway-mra-troubleshooting-cisco-uds-not-external},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/expressway-mra-troubleshooting-cisco-uds-not-external},
note = {Source note expressway-mra-troubleshooting-cisco-uds-not-external, checked 2026-10-01}
}