The November 2024 release says the platform integrates contact center, unified communications, CPaaS APIs, AI, Microsoft Teams and 8x8 Technology Partner Ecosystem solutions.

Checked 2026-09-24

By integrating contact center, unified communications, CPaaS APIs, AI, Microsoft Teams and 8×8 Technology Partner Ecosystem solutions into one platform

Vendor

8x8

Product

8x8 Platform for CX

Subsystem

platform

Deployment

multi-tenant

Region

not restricted

Release range

as of 2024-11-21

Checked

2026-09-24

Sources

• The 8x8 Brand Reimagined to Power CX Ambitions — Silicon UK (reprint of 8x8, Inc. press release) · tier 3 vendor-maintained repositories · release body; platform evolution paragraph

Cite this note

APA

WarmTransfer. (2026, September 24). 8x8 XCaaS platform overview: source note eight-by-eight-platform-platform-for-cx-components. WarmTransfer. https://warmtransfer.net/knowledge/claims/eight-by-eight-platform-platform-for-cx-components

BibTeX

@misc{warmtransfer-claim-eight-by-eight-platform-platform-for-cx-components,
  title  = {8x8 XCaaS platform overview: source note eight-by-eight-platform-platform-for-cx-components},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/eight-by-eight-platform-platform-for-cx-components},
  note   = {Source note eight-by-eight-platform-platform-for-cx-components, checked 2026-09-24}
}

Read in context