Contact Center realtime and historical analytics, Cloud Storage Service, Quality Management & Speech Analytics, and Contact Center Chat use OAuth, while Work Analytics, Customer 360 and CHAPI Work Chat use an API key.

Checked 2026-09-24

Vendor
8x8
Product
8x8 XCaaS APIs
Subsystem
api-auth
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). 8x8 XCaaS platform overview: source note eight-by-eight-platform-oauth-vs-apikey. WarmTransfer. https://warmtransfer.net/knowledge/claims/eight-by-eight-platform-oauth-vs-apikey

BibTeX

@misc{warmtransfer-claim-eight-by-eight-platform-oauth-vs-apikey,
  title  = {8x8 XCaaS platform overview: source note eight-by-eight-platform-oauth-vs-apikey},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/eight-by-eight-platform-oauth-vs-apikey},
  note   = {Source note eight-by-eight-platform-oauth-vs-apikey, checked 2026-09-24}
}

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