8x8 Frontdesk, a desktop receptionist application for 8x8 Work users, requires an X4 or higher license, the Frontdesk capability enabled in the Admin Console, and 8x8 Work for Desktop 7.11 or later.

Checked 2026-09-24

Vendor
8x8
Product
8x8 Frontdesk
Subsystem
receptionist
Deployment
multi-tenant
Region
not restricted
Release range
8x8 Work for Desktop 7.11+
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). 8x8 XCaaS platform overview: source note eight-by-eight-platform-frontdesk-prereqs. WarmTransfer. https://warmtransfer.net/knowledge/claims/eight-by-eight-platform-frontdesk-prereqs

BibTeX

@misc{warmtransfer-claim-eight-by-eight-platform-frontdesk-prereqs,
  title  = {8x8 XCaaS platform overview: source note eight-by-eight-platform-frontdesk-prereqs},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/eight-by-eight-platform-frontdesk-prereqs},
  note   = {Source note eight-by-eight-platform-frontdesk-prereqs, checked 2026-09-24}
}

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