When a Teams emergency calling policy is assigned to both a network site and a user and the user is at that site, the site policy overrides the user policy.

Checked 2026-10-01

Vendor
Microsoft
Product
Teams Phone
Subsystem
Emergency policies
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-teams-site-policy-overrides. WarmTransfer. https://warmtransfer.net/knowledge/claims/e911-routing-failures-teams-site-policy-overrides

BibTeX

@misc{warmtransfer-claim-e911-routing-failures-teams-site-policy-overrides,
  title  = {Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-teams-site-policy-overrides},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/e911-routing-failures-teams-site-policy-overrides},
  note   = {Source note e911-routing-failures-teams-site-policy-overrides, checked 2026-10-01}
}

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