With an SBC ELIN application in Direct Routing, the SBC matches the caller's dynamic location to an ELIN record, substitutes the caller's number with the ELIN, and reverses the substitution on PSAP call-back.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- ELIN applications
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Considerations for Direct Routing — Microsoft · tier 2 current vendor documentation · Considerations for Direct Routing > Emergency Location Identification Number applications
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-teams-dr-elin-substitution. WarmTransfer. https://warmtransfer.net/knowledge/claims/e911-routing-failures-teams-dr-elin-substitution
BibTeX
@misc{warmtransfer-claim-e911-routing-failures-teams-dr-elin-substitution,
title = {Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-teams-dr-elin-substitution},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/e911-routing-failures-teams-dr-elin-substitution},
note = {Source note e911-routing-failures-teams-dr-elin-substitution, checked 2026-10-01}
}