For Direct Routing ELIN deployments, ELIN records must be uploaded to the PSTN emergency database and Teams emergency locations with an ELIN identifier must match those in the SBC ELIN application.

Checked 2026-10-01

Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
ELIN applications
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-teams-dr-elin-records-match. WarmTransfer. https://warmtransfer.net/knowledge/claims/e911-routing-failures-teams-dr-elin-records-match

BibTeX

@misc{warmtransfer-claim-e911-routing-failures-teams-dr-elin-records-match,
  title  = {Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-teams-dr-elin-records-match},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/e911-routing-failures-teams-dr-elin-records-match},
  note   = {Source note e911-routing-failures-teams-dr-elin-records-match, checked 2026-10-01}
}

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