Microsoft directs US Direct Routing customers to coordinate with their Emergency Routing Service Provider for a test service rather than offering the 933 bot itself.

Checked 2026-10-01

Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
Emergency call testing
Deployment
multi-tenant
Region
us
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-teams-dr-933-via-ersp. WarmTransfer. https://warmtransfer.net/knowledge/claims/e911-routing-failures-teams-dr-933-via-ersp

BibTeX

@misc{warmtransfer-claim-e911-routing-failures-teams-dr-933-via-ersp,
  title  = {Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-teams-dr-933-via-ersp},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/e911-routing-failures-teams-dr-933-via-ersp},
  note   = {Source note e911-routing-failures-teams-dr-933-via-ersp, checked 2026-10-01}
}

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