On Bandwidth's 911 service, 933 test calls play back the phone number and address provisioned in the 911 Access Portal and do not reach a PSAP.

Checked 2026-10-01

Vendor
Bandwidth
Product
Bandwidth 911 Access
Subsystem
933 test service
Deployment
carrier-service
Region
us
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-bw-933-no-psap. WarmTransfer. https://warmtransfer.net/knowledge/claims/e911-routing-failures-bw-933-no-psap

BibTeX

@misc{warmtransfer-claim-e911-routing-failures-bw-933-no-psap,
  title  = {Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-bw-933-no-psap},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/e911-routing-failures-bw-933-no-psap},
  note   = {Source note e911-routing-failures-bw-933-no-psap, checked 2026-10-01}
}

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