If Webex Calling E911 service cannot find a dispatchable location for a device placing an emergency call, the call goes to a relay center, and relay charges may be passed to the customer when the user entered no address or RedSky was misconfigured.

Checked 2026-10-14

Vendor
Cisco
Product
Webex Calling
Subsystem
enhanced emergency calling
Deployment
multi-tenant
Region
us
Release range
current as of 2026-10-14
Checked
2026-10-14

Sources

Cite this note

APA

WarmTransfer. (2026, October 14). Network-based location for E911 across platforms: source note e911-network-location-discovery-wxc-relay-center. WarmTransfer. https://warmtransfer.net/knowledge/claims/e911-network-location-discovery-wxc-relay-center

BibTeX

@misc{warmtransfer-claim-e911-network-location-discovery-wxc-relay-center,
  title  = {Network-based location for E911 across platforms: source note e911-network-location-discovery-wxc-relay-center},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/e911-network-location-discovery-wxc-relay-center},
  note   = {Source note e911-network-location-discovery-wxc-relay-center, checked 2026-10-14}
}

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